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Gjest Slettet-77do0b
Ganske morsom webside, spesielt for en som jobber med kunder og kjenner seg igjen. :)

 

Indeed. Det er en del av dem her også, og spesielt på helgestid. Burde egentlig ha notert en del. :hmm:

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Videoannonse
Annonse
(Note: I’m providing tech support over the phone to a customer.)

 

Me: “Okay, so we’re just going to need your phone number before I can go any further.”

Caller: “Okay, it’s **** ****.”

Me: “…and your area code?”

Caller: “Huh?”

Me: “What state are you in?”

Caller: “Say again?”

Me: “What state?”

Caller: “Sober?”

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(Note: our customer support number is close to a local driving school’s number.)

 

Me: “Thank you for calling. How may I help you?”

 

Customer: “How much for my daughter?”

 

Me: “Um…”

 

Customer: “She’s 16. It’s her first time. She needs training.”

 

Me: “Sir, I think you want the driving school.”

Customer: “Oh, what do you guys do?”

 

Me: “Adult websites.”

 

Customer: “Oh…OH! Oh my God!”

 

:!:

 

edit: Særdeles mye morsomt lesestoff der Slimda.

Hahahaha :lol: Den var bra :D

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Tech Support from hell. :D

 

 

Tech Support: “All right. Now click ‘OK’.”

 

Customer: “Click ‘OK’?”

 

Tech Support: “Yes, click ‘OK’.”

 

Customer: “Click ‘OK’?”

 

Tech Support: “That’s right. Click ‘OK’.”

 

Customer: “So I click ‘OK’, right?”

 

Tech Support: “Right. Click ‘OK’.”

 

(Pause.)

 

Customer: “I clicked ‘Cancel’.”

 

Tech Support: “YOU CLICKED ‘CANCEL’???”

 

Customer: “That’s what I was supposed to do, right?”

 

Tech Support: “No, you were supposed to click ‘OK’.”

 

Customer: “I thought you said to click ‘Cancel’.”

 

Tech Support: “NO. I said to click ‘OK’.”

 

Customer: “Oh.”

 

Tech Support: “Now we have to start over.”

 

Customer: “Why?”

 

Tech Support: “Because you clicked ‘Cancel’.”

 

Customer: “Wasn’t I supposed to click ‘Cancel’?”

 

Tech Support: “No. Forget that. Let’s start from the top.”

 

Customer: “Ok.”

 

(I spend the next fifteen minutes re-constructing the carefully crafted setup for this lady’s unique computer.)

 

Tech Support: “All right. Now, are you ready to click ‘OK’?”

 

Customer: “Yes.”

 

Tech Support: “Great. Now click ‘OK’.”

 

(Pause.)

 

Customer: “I clicked ‘Cancel’.”

 

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Customer: “You said you were going to save all my data to the DVD! I can’t get anything!”

 

Me: “I assure you, I saved it to that DVD.”

 

Customer:“No, no! It’s still not there! It keeps telling me to insert the disk!”

 

Me: “Well…did you put the DVD in the drive yet?”

 

Customer: “No! Does it have to be there?”

 

Me: “Yes, it does. You can’t view the contents of the DVD unless the drive is able to read the DVD.”

 

Customer: “Well, that’s just silly!”

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