Får du ikke startet Help and Support i win2003?

[Cubicle Dude]

Har en løsning som funket for meg som lyder slik:

 

Go to Start/Run and type in: regsvr32 HHCTRL.OCX\par

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If that doesn't help, more info:\par

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This issue can occur if one or more of the PCHealth components in your computer are damaged. To resolve this issue: \par

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1. It is important to note if you have recently made alterations to your computer before this problem occurred, or if the Help and Support \par

Center ever worked correctly. If you have recently made alterations to your computer before this problem occurred, try to undo the changes\par

you made or uninstall the hardware or software that could have caused the issue. After you do so, test to determine if the issue is resolved, \par

and if it is, skip the remaining steps. If the issue is not resolved, continue to the next step. \par

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2. Remove the .cab files from the Packagestore folder, and then rebuild the original Help and Support Center: \par

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a. Click Start, click Run, type "cmd" (without the quotation marks), and then click OK to open a command prompt. \par

Type "net stop helpsvc" (without the quotation marks), and then press ENTER. \par

b. Type "cd /d windir\\pchealth\\helpctr" (without the quotation marks), where windir is the Windows folder, and then press ENTER.\par

c. Type "rd packagestore /s /q" (without the quotation marks), and then press ENTER. \par

d. Type "cd binaries" (without the quotation marks), and then press ENTER. \par

e. Type "start /w helpsvc /svchost netsvcs /regserver /install" (without the quotation marks), and then press ENTER. \par

f. If any of the following processes are running, stop them: helpsvc.exe helphost.exe helpctr.exe \par

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NB! Under punkt b. måtte jeg endre til c:\ og windows mappen

 

Jeg stoppet ingen prosesser her, men det funket alikevel! Trengte ikke fortsette men slenger med resten av teksten jeg kom over i mitt søk på løsning:

 

i. At the command prompt, type "net start helpsvc" (without the quotation marks), and then press ENTER. NOTE: The preceding procedure should not negatively affect an OEM-customized Help and Support Center. \par

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However, it does remove any other .cab files from the Packstorage folder, such as the Windows XP support tools (which adds their table of contents into the Help and Support Center). \par

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4. If the preceding steps do not resolve the issue, use the Windows XP CD-ROM to start your computer, and then run a repair (in-place upgrade) installation. \par

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Steven Liu \par

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This edit resets the proper keys to invoke Help and Support, depending on your issues. Click here.\par

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This script repairs Windows Help and Support if you have run any Reg Cleaners:\par

Repairs Windows\'ae XP Help and Support after running Easy Cleaner or similar registry cleaners.\par

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Note: If you have used Easy Cleaner, there is a workaround that prevents Help and Support from becoming corrupt: In the options, add Help to the Skip List. \par

http://personal.inet.fi/business/toniarts\par

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Start Menu/Help and Support doesn't work: Go to Start/Run and type in: helpctr -regserver and Start/Run/CMD: regsvr32 /u hhctrl.ocx.\par

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To reinstall Help and Support: Go to C:\\Windows\\inf\\pchealth.inf. Right click and choose install. Have your CD handy.\par

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Note: The folder is hidden by default. Go to Start/Run and type in: control folders. View: Show hidden files and folders and uncheck Hide extensions for known file types.\par

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"Could not start the Help and Support Service on Local Computer. Error 126: The specified module could not be found" Restore Help and Support Service. Restore Help and Support Service Keys.\par

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Also, make sure that the Help and Support Service is running. Go to Start/Run and type in: services.msc. From there scroll down to Help and Support and make sure the service is set to Automatic and is Started. \par

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If the option is greyed out or Help and Support Service is not listed trying running these two edits. \par

Restore Help and Support Service. Restore Help and Support Service Keys.\par

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You may also opt to running the System File Checker. To do so, go to Start/Run/CMD and type in: SFC /Scannow. This option forces Windows to scan all protected system files immediately. \par

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Restore winhlp32.exe for XP or XPSP1 (Line 57)\par

http://www.kellys-korner-xp.com/xp_tweaks.htm\par

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After installing SP1 for some users the correct version of win32hlp.exe is not properly placed in the System32 folder. If this is the case replace the older version with the version found in windows\\ServicePackFiles\\i386.\par

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Another option to the above:\par

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1. Insert the Windows XP installation CD into your CD-ROM.\par

2. Browse to your CD-ROM and change the folder to \\I386\par

3. Copy the following files into a temporary folder on your hard disk:\par

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Winhlp32.cn_\par

Winhlp32.ex_\par

Winhlp32.hl_\par

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4. Click Start->Run, type CMD and then press Enter.\par

5. Change to the temporary folder where you stored the Winhlp32 files.\par

6. Type the following commands:\par

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EXPAND WINHLP32.CN_ WINHLP32.CNT\par

EXPAND WINHLP32.EX_ WINHLP32.EXE\par

EXPAND WINHLP32.HL_ WINHLP32.HLP\par

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7. Copy Winhlp32.exe to your \\%SYSTEMROOT%\\ folder. \par

8. Copy the Winhlp32.cnt, and Winhlp32.hlp to the \\%SYSTEMROOT%\\Help\\folder.\par

9. Typically this folder is C:\\Windows.\par

10. Delete the contents of your temporary folder.\par

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Checkpoint: Help and Support Won't Expand\par

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Go to Start/Run/Regedit and navigate to this key:\par

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HKEY_LOCAL_MACHINE\\System\\CurrentControlSet\\Control\\Session Manager\\Environment. In the right pane, verify that the windir value is REG_EXPAND_SZ and not a REG_SZ type. If not, change it.\par

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Tip: If you want to view only the locally stored Windows XP Help documentation in the Classic View: Go to Start/Run and type in: hh windows.chm\par

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Check the default values for these registry keys to make sure that they match. Registry keys and values to fix XP's Help and Support after running Toni Arts EasyCleaner. \par

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HKEY_LOCAL_MACHINE\\Software\\CLASSES\\TypeLib\\\{FC7D9E00-3F9E-11D3-93C0-00C04F72DAF7\}\\1.0\\0\\win32\par

Default value: C:\\WINDOWS\\PCHealth\\HelpCtr\\Binaries\\HelpCtr.exe\\1\par

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HKEY_LOCAL_MACHINE\\Software\\CLASSES\\TypeLib\\\{FC7D9E00-3F9E-11D3-93C0-00C04F72DAF7\}\\1.0\\HELPDIR\par

Default value: C:\\WINDOWS\\PCHealth\\HelpCtr\\Binaries\\HelpCtr.exe\\\par

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HKEY_LOCAL_MACHINE\\Software\\CLASSES\\TypeLib\\\{FC7D9000-3F9E-11D3-93C0-00C04F72DAF7\}\\1.0\\0\\win32\par

Default Value: C:\\WINDOWS\\PCHealth\\HelpCtr\\Binaries\\HelpCtr.exe\\2\par

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HKEY_LOCAL_MACHINE\\Software\\CLASSES\\TypeLib\\\{FC7D9000-3F9E-11D3-93C0-00C04F72DAF7\}\\1.0\\HELPDIR\par

Default value: C:\\WINDOWS\\PCHealth\\HelpCtr\\Binaries\\HelpCtr.exe\\\par

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Help and Support - Did you know not working...\par

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Delete the following file. C:\\WINDOWS\\PCHEALTH\\HELPCTR\\Config\\News\\newsver.xml\par

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Help and Support - Start Menu Doesn't Work\par

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Go to Start/Run and type in: helpctr -regserver\par

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Help and Support - Text is missing\par

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Some themes can knock out the text in help and switching to another custom theme may not correct it. Switching back to an original XP theme - so far - will set things right again.\par

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Windows XP Security Patch: Flaw in Windows XP Help and Support Center Could Enable File Deletion \par

http://www.microsoft.com/Downloads/Release...=43681\par

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The above patch resolves the "Flaw in Windows XP Help and Support Center Could Enable File Deletion" vulnerability in Windows XP. Download now to prevent an attacker from deleting files on another user\rquote s computer, via either a Web site or an e-mail. \par

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Restore winhlp32.exe for XP or XPSP1 (Line 57)\par

http://www.kellys-korner-xp.com/xp_tweaks.htm\par

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More information on troubleshooting Help and Support, customizing and other extra issues can be found here:\par

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Troubleshooting Help and Support\par

http://www.kellys-korner-xp.com/xp_h.htm#h&s\par

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Help, CHM, HH Checker/Fixer (Line 141)\par

http://www.kellys-korner-xp.com/xp_tweaks.htm\par

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Helpctr.exe not responding - Go to Start/Run and type in: Helpctr.exe. \par

For some users this has restored the functionality in the Start Menu.\par

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Go to Start/Run and type in: helpctr -regserver\par

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If the above didn't help:\par

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Check your settings here: Go to Start/Run/Regedit and navigate to this key:\par

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HKEY_LOCAL_MACHINE\\System\\CurrentControlSet\\Control\\Session\par

Manager\\Environment\par

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In the right pane if windir is listed under type as REG_SZ, it needs \par

to be changed to REG_EXPAND_SZ, Value Data: C\\Windows.\par

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If this is the case:\par

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Go to: HKEY_LOCAL_MACHINE\\System\\CurrentControlSet\\Control\\Session Manager\\Environment\par

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Right click on Environment, then choose Export, name it and save it. Then go to the right pane, right click in an empty area and choose New/Expandable String Value. Name it windir. Then double click it and under Value data, type in: C:\\WINDOWS\par

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From there, right click and delete the windir which type was listed as REG_SZ then hit refresh (F5\par

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Løsningen er egentlig beregnet for XP men funket altså fint for meg på Win2003.

Endret 5. desember 2006 av Master Chiun