CD canaldigital modemet restarter av seg selv. tcn470 og 471

[Gjest Slettet-kZbtLvnJ]

HALLO ALLESAMMEN JEG HAR tcm471

 

Status Code: Operational

Software Version: STAD.02.30

Software Model: a81a

Bootloader: 2.3.1

 

 

 

Jeg for problemer med modemet at den restarter 2 eller 1 gang hver jævla time.

 

Initial DS frequency: 490000000 Upstream Channel ID: 1 forløpig.

 

kan dere noen hjelpe meg med det å svare?

 

CD folka er håpeløst. dem bare sender med nye modemet hver gang ...

 

 

hjelper heller ikke.

 

 

 

CABLE MODEM RECENT EVENTS LOG

 

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Time Priority Description

Mon Jan 02 14:38:51 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=80:c6:...

Mon Jan 02 14:38:51 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=80:c6:...

Mon Jan 02 14:38:51 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.7;CM-MAC=80:c6:...

Mon Jan 02 14:38:51 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.6;CM-MAC=80:c6:...

Mon Jan 02 14:38:49 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.5;CM-MAC=80:c6:...

Mon Jan 02 14:38:49 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.4;CM-MAC=80:c6:...

Mon Jan 02 14:38:45 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.3;CM-MAC=80:c6:...

Mon Jan 02 14:38:45 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.2;CM-MAC=80:c6:...

Mon Jan 02 14:38:45 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.1;CM-MAC=80:c6:...

Time Not Established Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC...

Time Not Established Critical (3) No Ranging Response received - T3 time-out;CM-MAC=80:c6:ab:e1...

Mon Jan 02 13:59:21 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...

Mon Jan 02 13:59:09 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...

Mon Jan 02 13:59:08 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...

Mon Jan 02 13:58:57 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...

Mon Jan 02 13:58:52 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...

Mon Jan 02 13:58:47 2012 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=80:c6:ab:e1...

Mon Jan 02 12:58:40 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...

Mon Jan 02 12:58:39 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...

Mon Jan 02 12:58:34 2012 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=80:c6:ab:e1...

Mon Jan 02 11:58:33 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...

Mon Jan 02 11:58:32 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...

Mon Jan 02 11:58:26 2012 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=80:c6:ab:e1...

Mon Jan 02 10:58:23 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...

Mon Jan 02 10:58:22 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...

Mon Jan 02 10:58:16 2012 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=80:c6:ab:e1...

Sun Jan 01 19:25:36 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...

Sun Jan 01 19:25:35 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...

Sun Jan 01 19:25:30 2012 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=80:c6:ab:e1...

Sun Jan 01 18:55:12 2012 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=80:c6:ab:e1...

Time Not Established Critical (3) No Ranging Response received - T3 time-out;CM-MAC=80:c6:ab:e1...

Sun Jan 01 18:25:20 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...

Endret 2. januar 2012 av Slettet-kZbtLvnJ

[Maxopp]

Jeg har samme problem med samme modem.

Hvordan logger du deg inn på modemet.

[amiganostalgia]

Canal digital har overselgt kapasitet som de ikke har eller kan tilby virker det som.

De har i tillegg alt for lite bemanning på support, å komme igjennom der er vrient, det som er raskest er å komme igjennom via "personlig melding" linken som de har på facebook på sin side. Slå opp "canal digital norge" på facebook.

Kan kun håpe at situasjonen blir forbedret når de forhåpentligvis får oppgradert utstyret de har på sentralene rundt om norge.

 

Jeg har 70/10 linja og får knapt 20mbit og det varierer noe ekstremt hvilken hastighet jeg har.

Venter på nytt modem no pga har og hatt problem med at linjen detter ut og inn av og til, når det passer aller dårligst såklart. Hastighet og stabilitet varierer noe spinnvillt.

 

Bemerker meg at mitt tcm470 har samme firmware/programvare installert som OP har på sitt tcm471. for å gå inn på modemet gå til 192.168.100.1 eller slå opp ip via ipconfig i cmd / start-kjør-cmd >ipconfig

[Goodtimes]

Oppbyggingen på kabelnett er ikke som adsl og hovedstasjonene/supernodene, som de kalles, er oppgraderte(og tilknyttet et solid transportnett). Det er i så fall utenfor dette problemene kommer. Hvis du skriver ned hvilke verdier modemet logger når det er på nett skal jeg peke deg i rett rettning. Alt av info i forhold til Upstream og Downstream. Gjelder forsåvidt dere begge.

 

De kan da ikke ha sendt deg så mange modem.

[Gjest Slettet-kZbtLvnJ]

noen flere svar?

[Goodtimes]

Mulig med mer hjelp om du/dere noterer ned det jeg lurte på.

[Maxopp]

Status Code: Operational

Software Version: STAD.02.30

Software Model: a81a

Bootloader: 2.3.1

 

Cable Signal Details

Forward Path:

Channel Frequency Power SNR BER Modulation

1 522.0 MHz 0.5 dBmV 40.7 dB 0.000 % 256 QAM

2 530.0 MHz 0.9 dBmV 40.2 dB 0.000 % 256 QAM

3 538.0 MHz 1.0 dBmV 41.3 dB 0.000 % 256 QAM

4 546.0 MHz 1.3 dBmV 39.8 dB 0.000 % 256 QAM

5 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None

6 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None

7 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None

8 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None

Return Path:

Channel ID Frequency Power Modulation

3 51.0 MHz 50.5 dBmV 16 QAM

0 0.0 MHz 0.0 dBmV QPSK

0 0.0 MHz 0.0 dBmV QPSK

0 0.0 MHz 0.0 dBmV QPSK

Data Service Details

Provisioned Address: Yes

Provisioned Time: Yes

Provisioned Configuration: Yes

Registered: Yes

BPI: Enabled

 

 

Tue Jan 03 10:18:10 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=00:26:...

Tue Jan 03 10:18:10 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=00:26:...

Tue Jan 03 10:18:10 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.7;CM-MAC=00:26:...

Tue Jan 03 10:18:10 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.6;CM-MAC=00:26:...

Tue Jan 03 10:18:08 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.5;CM-MAC=00:26:...

Tue Jan 03 10:18:08 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.4;CM-MAC=00:26:...

Tue Jan 03 10:18:08 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.3;CM-MAC=00:26:...

Tue Jan 03 10:18:04 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.2;CM-MAC=00:26:...

Tue Jan 03 10:18:04 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.1;CM-MAC=00:26:...

Tue Jan 03 10:18:02 2012 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC...

Tue Jan 03 10:17:51 2012 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=00:26:24:dc...

Tue Jan 03 10:05:06 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=00:26:...

Tue Jan 03 10:05:06 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=00:26:...

Tue Jan 03 10:05:06 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.7;CM-MAC=00:26:...

Tue Jan 03 10:05:06 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.6;CM-MAC=00:26:...

Tue Jan 03 10:05:04 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.5;CM-MAC=00:26:...

Tue Jan 03 10:05:04 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.4;CM-MAC=00:26:...

Tue Jan 03 10:05:04 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.3;CM-MAC=00:26:...

Tue Jan 03 10:05:00 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.2;CM-MAC=00:26:...

Tue Jan 03 10:05:00 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.1;CM-MAC=00:26:...

Tue Jan 03 10:04:57 2012 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC...

Tue Jan 03 10:04:50 2012 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=00:26:24:dc...

Sun Jan 01 13:07:25 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=00:26:...

Sun Jan 01 13:07:25 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=00:26:...

Sun Jan 01 13:07:25 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.7;CM-MAC=00:26:...

Sun Jan 01 13:07:24 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.6;CM-MAC=00:26:...

Sun Jan 01 13:07:23 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.5;CM-MAC=00:26:...

Sun Jan 01 13:07:22 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.4;CM-MAC=00:26:...

Sun Jan 01 13:07:22 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.3;CM-MAC=00:26:...

Sun Jan 01 13:07:19 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.2;CM-MAC=00:26:...

Sun Jan 01 13:07:19 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.1;CM-MAC=00:26:...

Sun Jan 01 13:07:16 2012 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC...

Endret 4. januar 2012 av Maxopp

[Gjest Slettet-kZbtLvnJ]

Jeg har samme problem med samme modem.

Hvordan logger du deg inn på modemet.

http://192.168.100.1