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Diskusjon om Battlefield 3

Merko

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nems

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Nettopp snakket med EA support i 20 minutter.

 

"Monica" som jeg snakket med prøvde for harde livet å bytte EA Master IDen min men det klarte hun ikke. Da er jeg stuck med et nick jeg nesten ikke bruker i spill, mens min Battlefield persona fra BF2 osv er låst, fordi den er brukt i et gammelt spill.

 

Dette må jo til slutt føre til at alle springer rundt med "Arne123512XXXX24" nick, da alle vil bli oppbrukt....

 

Herregud så tøvlete opplegg.

 

Logg fra chat:

 

 

 

 

Monica: Hi, my name is Monica. How may I help you?

 

2264345395: Hey, i would like to change my default name in Origin for the upcoming BF3 game please

 

Monica: Okay,

Monica: Please provide me your Ea e-mail address associated with these games

 

2264345395: [email protected] the game itself isnt registered yet at its scheduled for release on October 25th but Dice's Daniel Matros has recently made people aware via Twitter that its the default name, or persona, or EA ID, whatever you want to call it, that will be used in game.

2264345395: According to this Twitter message: https://twitter.com/#!/zh1nt0/statuses/99404268255191041

 

Monica: Okay

Monica: Please wait for couple of minutes

 

2264345395: No problem

 

Monica: Okay.

Monica: What is your persona name you want to change?

 

2264345395: The one i got now is nemo81 and i would like to change to nem no, which is another persona i got

 

Monica: Please allow me few minutes

 

2264345395: Ok no problem

 

Monica: Thank you.

Monica: Please check your default persona.

 

2264345395: Ok, i logged out and back into Origin and it still says "nemo81" i can check the EA site aswell

 

Monica: Please allow me few minutes.

 

2264345395: Sure thing, i relogged on the Origin site now, and it comes up blank. That is, the field just left of the "log out" button

2264345395: I think thats where my persona should be

 

Monica: Sorry but you cant change it to nemo no because it is already your xbox gamertag.

 

2264345395: Ahh. Right, i got another which is "nem.no" thats just a regular persona

2264345395: Maybe that would work better

 

Monica: You cant change your persona to the one which is already exist.

 

2264345395: Ah ok.. Let me just bring up my profile here to see what i already have taken

 

Monica: Okay.

 

2264345395: Ok, got it. "nem-no" would work i guess.. If "-" is allowed in the persona name, i cant really test it here.

2264345395: If that wont work then "nemno" is ok too

 

Monica: Okay, please wait.

Monica: Sorry but both these names already exist.

 

2264345395: Hm ok. I think i need to get back to you about this if i want to change.. Its hard for customers to understand how this works when this: https://profile.ea.com/myprofile.do , allows me to "Select a default Persona" . But this does not carry over to Origin for some reason :\

2264345395: This: https://www.ea.com/profile , shows my Persona as "nemo81" , which is correct. It also lists my other identities but i cannot change at this site.

2264345395: If you got any procedures for escalating issues i think maybe this would be one of those issues that needs to be raised :)

 

Monica: We can change your default persona name but that should be the one which doesnot exist already.

 

2264345395: Aye i understand, maybe we can give it one last try.

 

Monica: Okay

 

2264345395: "nemo no" or "nem|no"

 

Monica: No problem

Monica: Okay, please wait let me check.

 

2264345395: Ok, thanks

 

Monica: Sorry it cant work./

 

2264345395: Ah well, at least you tried.. :) Appreciate your help even tho it didnt work.

 

Monica: Is there anything else I may assist you with today?

 

2264345395: No thanks, that was it

2264345395: Have a nice day

 

 

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